The reason is not meanness, it is that a published tier turns into an entitlement. People arrive arguing that they qualify, every refusal becomes a negotiation about whether a cause is charitable enough, and the answer ends up being decided by whoever writes the most persuasive email rather than by what the data is actually for. Keeping it as a request means we can say yes generously and say no without a dispute.
We do say yes. Fairly often, and for the whole thing rather than a hobbled version of it. But it is a gift each time, not a rate, and nothing on this page is a promise.
Write in your own words. There is no form and no format, but the four things below are what we will be trying to work out, so saying them directly saves a round of email.
If you are teaching with it, tell us roughly how many students and whether they need their own keys. That one is nearly always a yes.
Charity registration numbers, proof of status, a budget, or a case for why you deserve it. If we need something we will ask, and if the answer is no you will get a plain no rather than silence.
Write to us See the commercial pricing
Commercial pricing is on the pricing page and is unaffected by any of this. If you are a company, that is the page you want.